Every hospital in this city makes " Three platforms " It is difficult to relieve and see the doctor
Every hospital in this city makes " Three platforms " It is difficult to relieve and see the doctor
Carrying out and deepening the public hospital reform conscientiously " Three key jobs " In the process, much of health care service organization in this city regards standardizing and optimizing medical care as the important foundation stone all the time, put forth effort to make " Three platforms " ,Promote management level and service level in an all-round way, make common people fully experience the comfortable, convenient service of making a diagnosis, solve a patient conscientiously " It is difficult to register " , " it is difficult to see the doctor " Question,there are new mode on service that be lasted doctors and patients win-win,undertake the mission of ensuring and improving the people's livelihood, improving health levels of the whole people better. , achieve one's goal, find expert, go to a doctor, feel very satisfied, this to make an appointment convenience brought to her to register on the net. The doctor of traditional Chinese medicine is enclosing the institute to solve a patient " It is difficult to see the doctor " , " it is difficult to register " Work in,it is if you can't make an appointment on the net, if you can't register, reserve by phone, register, make an appointment to register, if you can't assign floor, last period registering reservations many kinds of to last form at consulting room not to take, have facilitated a patient on the earth very much, has solved the clinic and registered the phenomenon of standing in a long queue completely, well received by patients. This city medical university subsidiary tumour hospital too in line with " Convenient, high-efficient, low carbon, security " Principle,what has been formed telephone, scene, network, message is integrative in four-dimension reservation service mode. Presume, make an appointment, fetch the intersection of number and special window, make, make an appointment patient make a diagnosis preferably. Make an appointment system connect with HIS system data, schedule, line up number, realize patient divide period into go to a doctor. Meanwhile still make subsequent visit and book cards, will book contents such as way, subsequent visit time, attentive matters,etc. to point out to a patient, make the patient experience closely and resting assured. Make " not having vacation " The hospital platform is in order to promote the medical service level in the basic unit in an all-round way, solve " difficult to see the doctor " of the masses, especially working clan conscientiously The question, much hospitals in this city make " not having vacation " The hospital serves the platform. The fourth central hospital opens and examines the department to rise to more than 20 on festivals or holidays, auxiliary examination department sees patients as usual too, and implement elastic work system and peak by mistake and pay a home visit to make, in order to meet a patient and seek medical advice need. At present, daily average examine time increase 65% two-day weekend such as hospital. Besides every tertiary hospital in this city, the community hygiene service organization at the basic level puts forth effort to make " not having vacation " too The hospital platform, solve the difficult problem of seeking medical advice conscientiously for the common people of the community. The community health Center of peaceful district is according to actual conditions such as patient's demand and one's own service ability,etc. in the area under one's jurisdiction, until ordinary day delay time, serve, examine in succession noon and will it be day and festivals or holidays Saturday have clinic,etc. to provide the thoughtful and careful service for resident of area under one's jurisdiction on vacation. In addition recover the intersection of patient and demand than big the intersection of Chinese medicine and acupuncture, Chinese medicine also department, stomatology department increase clinic serve will it be will it be half day morning Saturday, the clinical medical worker is guaranteeing while normal clinic workday at the same time, also take the service method of seeing patients of making an appointment, serve resident's providing convenience, cheap hygiene of community of fine quality of area under one's jurisdiction. Make the platform of information-based handy service for the people This hospital for obstetrics and gynecology of city center insists on " It is very sincere to serve a patient, expire by " Performance goal,regard information construction as platform,implement hospital information system network, popularize the electronic case history in an all-round way, has realized patient's basic information and test fruit in the whole institute of information and network, no matter clinic or in-patient dept., the doctors can all transfer and read all information that a patient went to a doctor in the past directly, understand various inspection results in right time, has guaranteed the continuity that a patient makes a diagnosis. It is preventative to strengthen the management of using medicine through information construction, control doctor's administration behavior in real time, strictly control prescription. Meanwhile, the hospital still takes many ways to introduce the procedure of seeking medical advice of the new institute. Broadcast the procedure video in the clinic large screen is rolling and seek medical advice, is leading the examining area and increasing attendants and young volunteer, make patient go to a doctor clearly, clear to see the doctor. In addition hospital person who examine acquire, propagate TV is rolling to show the intersection of health and the intersection of propaganda and education and block each in clinic, and the electronic display screen that acquired " Tianjin Daily " outside examining the district, build the warm environment of seeking medical advice actively, favorably noticed extensively by the patient.
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