Tuesday, April 3, 2012

Expect to go out of the suspicious and resentful shade

Expect to go out of the suspicious and resentful shade
Expect to go out of the suspicious and resentful shade
Stay for morning of fourth hospital Zhang FengXia of horse's shop in Henan, a taxi which is carrying the patient parks in the outpatient building of the hospital. Not waiting for messengers to get off, guiding doctor's nurse came before the door. See the condition of patient on the car is relatively serious, guiding doctor's nurse goes to the emergency department to call the medical personnel rapidly, and push a flat car, in order to assist patients to go to a doctor. Find hasty 3 medical personnel who comes hit only one man in company with the relatives coming, very discontented, opening one's mouth is one sentence: "Why not shout several men more to lift patients? " Though everybody knows this kind of moment needs strong man to act most, but there are too many helpless patients, most doctors can't get away. Has seen and spoilt the medical personnel of this kind of battle array and does not make the explanation more, just three steps print to the critically ill patient two steps. Have never expected the patient family members do not still forgive without listening, begin to speak insolently again: "There are not man doctors in your hospital? Can not look for several men to come over? " Guiding doctor's nurse explains at once, but talks in whispers and is open in the heart: "Mood of family members of the patient is eager, we can understand. But the nervous complicatedness that the medical matters of why work, can't they understand the woolen cloth? " After being busy in a period of time, the patient was pushed into the consulting room to accept that further made a diagnosis and gave treatment at last. But everybody obviously a bit sharp in the heart, one keep silent. Also, some a hot and bitter to bring one of medical personnel grateful and gratitudes, but the one severe both in countenance and voice is reprimanded and order, also be delighted in the heart? In fact, the similar situation is not rare in the hospital. When after each detail that the humanized service theory runs through the hospital, as doctors and patients link up the skill to become most medical personnel's required course, how we hope it is difficult that patient and their relative can see the doctor. In clinical first line, I hear the intersection of doctor and friend complain medical treatment work high pressure, load in weight often, most doctors say even more unwilling one's own children continue being engaged in this " The hard job " . Why? Reason may in many aspects among them, but patient and their relative understanding the intersection of everybody and common sore spot. The patient is our serivce object, all efforts of ours are in order to help them to go out of the puzzlement of the strategic point of disease. If even patient does not understand us, can we still look forward to social other members' understanding? Fill with the language of the warm, it is the sound of the most beautiful, most beautiful sounds of nature in this world, it is the window which opens soul. In the hospital, a cordial greeting of doctor and nurse, a sentence of well-meaning warnings, can always bring some Xuan to console to the patient tormented by the illness. Hardly realize, the patient sweet " hello " ,A sentence of sincere ones " Thanks " ,It is so busy that the badly battered doctor brings the whole body nice and warmly also can give. Doctors and patients are originally companions in the same trench, unite friendlily, harmonically, could condense strength and deal with the serious illness together. What has been is it suspicious and resentful to if go out of wed shade, it is then result will like what a sage prophesied: "If both sides antagonize, nobody will feel glad, except the devil in the hell. "


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