Wuhan the intersection of Asian and the intersection of heart disease and the intersection of hospital and way of innovation move the wider

Wuhan the intersection of Asian and the intersection of heart disease and the intersection of hospital and way of innovation move the wider
Wuhan the intersection of Asian and the intersection of heart disease and the intersection of hospital and way of innovation move the wider
Wuhan, December 14 (Xinhuanet) (reporter Li ChangZheng) , service theory innovation and technological innovation that private hospital Wuhan Asian heart disease hospital insists untiringly for a long time the management mode innovates, developing constantly. Over the past 11 years, succeed in finishing the openheart surgery of various kinds for 10 more than patients Wan that comes from 31 province-governed municipalities in the whole country altogether, cardiac surgery amount has already been ranked among " National three strongest ones " ,Grow into the advanced heart disease section hospital. Establish at the beginning of, Asian the intersection of heart disease and hospital on innovative management mode, implement" the the intersection of general manager and the intersection of president and responsibility system under the the intersection of board of directors and leadership " . The general manager is responsible for the management and administration of the hospital, resource distribution, the operation of market, the service procedure,etc.; The president is responsible for medical quality control, personnel training, discipline development, clinical scientific research. Insist " administration is all-round is the medical care, medical management serves patient physically and mentally " Idea. In order to meet the medical demand, the specialization of impelling the administrative personnel more and more constantly; For serve patient, the intersection of professional personnel and humanization better. The administration merges with medical treatment gradually, become a high-efficient organic association of serving the patient finally. On the service theory, Asian heart disease hospital insists that " regards patient as the centre " ,Set up " everything regards patient as the centre " Medical service procedure. Since every patient comes into the hospital, a series of staff members serve it, guide registering, assign to and examine, seek medical advice, check, admitted to hospital, operation, recovers, leaves hospital and the guidance outside the courtyard. It is starting point and foothold of all work to make the patient satisfied. Asian the intersection of heart disease and hospital the patient goes on the satisfaction investigation in hospital to each, find out and serve the defect, improve immediately, solve and feedback a patient to complain or propose in 24 hours. Set up patient's service centre, is visited every day from the professional social workers who understands medical treatment, promote doctors and patients and communicate, improve the medical result. The hospital even can be through quantizing and grading patient's schooling, economic situation, surgery risk comprehension,etc., make the doctor understand the patient in an all-round way, offer individualization to treat the service. After patient leave hospital, follow up a case by regular visits to group to half year after the operation, leave hospital one year, 2 years, 5 years while being full-time a patient follow and follow up a case by regular visits to, the question found while following up a case by regular visits to is feedbacked to the relevant department, is analyzed and assessed by the department, and then deal with suggestion feedback to give to the patient. By the end of last year, the following up a case by regular visits to rate of half year after the operation is up to 9 5. 5 % . Wuhan Asian heart disease hospital insists on the technological innovation, has formed the group of expert with strong capability and cooperating tacitly in more than ten years, have world to be advanced and cardiovascular to get involved, make a diagnosis apparatus, get involved, treat annual the intersection of surgery and quantity, exceed 1 example Wan, multiple technology reach advanced stage in the whole province and the whole country. Since 2003, heart surgical department annual the intersection of operation and quantity location rank the top 3 in the whole country for 7 years in succession, more thanth surgery technology fill in the blank of Hubei.


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