Some hospitals in Shenyang put out and make an appointment to register to serve successively But the patient does not buy it

Some hospitals in Shenyang put out and make an appointment to register to serve successively But the patient does not buy it
Some hospitals in Shenyang put out and make an appointment to register to serve successively But the patient does not buy it
Reporter / Zhang Xin What Ministry of Public Health issued is " about implementing and booking the opinion of services of making a diagnosis in the public hospital ", require since October of 2009, the national all tertiary hospitals should made an appointment and made a diagnosis to serve. At present, some hospitals in Shenyang launch this service such as holding four institutes, general hospitals of Military Area Command of Shenyang in Beijing hospitals, medical universities,etc.. 78 -year-old Mr. Wang house live in north newly developed area Shen this year, suffer from cancer, want, go the medical university first institute, reexamine every week. Because the family is too far from the hospital, though go out very early each time, the one that will have all stood for a long time when reaching the hospital will be arranged, reexamine once, takes one day. Since a institute of medical university made an appointment to register, before check each time, Mr. Wang made and reserved by phone 96120 first, then reach the hospital an hour in advance and fetch the brass-wind instrument, pay dues according to the time of making an appointment, can go to a doctor, it is all right to only take half a day. Like Mr. Wang to receive benefits there have been already more and more patients. But the reporter knows in the interview, as a whole, patient and relative register in making an appointment without buying it. Chinese Medical Sciences University attaches to about more than 80 people use the network and way to reserve by phone to register the first hospital every day, hold Beijing hospital about 100 persons. The intersection of clinic and on average in six seven thousand person quantity for two every day such as hospital these. Booking the proportion registered accounts for the total number of patients and is less than 2%. Make an appointment and register and is suitable for staff member Miss Li in a courtyard of patient's medical university of subsequent visit to think, make an appointment and register the patient who is suitable for reexamining, the meaning is not big to examining a patient for the first time. When because of the first visit, the patient needs to include the computer of the hospital in personal information, take and then 1 buy, go to a doctor card by one real name, later it go on, make an appointment, register through network or phone. If that made an appointment is 14 o'clock, then the patient should come to the special reservation window of the hospital before 13 o'clock, the card carry on the identity and prove and pay the fees, can not save more time to go to a doctor holding ID card and real name. She reminds the patient, had better hang ordinary number first at the time of the first visit, because involve testing and checking more projects at the same time, so as not to waste time because of registering for the department by mistake; And then choose to make an appointment and register according to the condition while treating subsequent visit, could really achieve the goal of saving time in this way. Making an appointment and registering and launching it so far, a lot patients that can't book ahead of time worry standing up - -If it is overstaffed to book the patient registering, will line up for a long time but can not attach the number of expert that want to oneself? Staff member Ms. Yang who holds Beijing hospital says to reporters, will not present this kind of question at all. Because each expert and doctor accept that the proportion registering is fixed to make an appointment, it is generally about 30%. She has given one example for the reporter: For example doctor Wang of dept. of orthopedics, it is 50 people that every day meets and examines volume. According to the proportion, doctor Wang can answer and examine 15 people on the net or in the telephone every day, 35 people left all reach what hospitals line up to register directly through patients. Perhaps these 15 people make an appointment 7 days ahead of time, perhaps make an appointment one day ahead of time, but in any case, so long as 15 planned numbers are full, this doctor no longer accepts that makes an appointment to register. With all revealing, propose registering or hanging other doctors' number another day on the networks on the phone. Ms. Yang says, it is to let the patient save time and raise the efficiency to book the purpose to register. On condition that always registers and counts and does not change, change in the past the Manchus' phenomenon stands in the registration office. Who has priority to register in all people's reservation at home to line up and make an appointment, get the chance of seeing the doctor when registering the patient lining up to register at windows? The staff members of several tertiary hospitals say, the telephone, network make an appointment and take experts and doctor certain proportion of the paying a home visit rate of one day. After being full, the system will point out a patient and change a doctor or change the time of going to a doctor. Whom other patient worry about that reach patient and patient registered to make an appointment that hospital register reach one department at the same time, then for who does the doctor diagnose the illness first? Staff members say, in the system of the computer, each doctor's name has a sequencing system, no matter make an appointment and register or register live, queue up in the computer system, the doctor will diagnose the illness for the patient according to the order in the computer. In the intersection of medical university and one institute, no matter network reserve by phone at present, hospital accept, have real name go to a doctor patient of Carlos only. Only in this way, could prevent some lawless persons from assuming another's name and making an appointment to register, make profit from it. In Beijing, once presented " ticket scalper " Sell the other places the patient diagnosing the illness number at high price after making an appointment and registering, upset the normal registered letter order. To the patient failing to keep an appointment, the hospital has one's own methods too. The patient is deemed to cancel the reservation qualification automatically in a late hour. If can't come to the hospital to go to a doctor according to booking time, only need to phone or get to the hospital to tell and cancel. Fail to keep an appointment as to 3 times, will cancel the reservation and register the qualification. The hospital fights separately and lacks and links a reporter to know in the interview, though the general reception or registration office of the hospital sets up the poster, it needn't stand and arrange waiting by way of making an appointment and registering to point out a patient, but a lot of patients are not swayed. Holding Beijing hospital, the reporter sees which " long queue " is arranged as in the past in the registration office . A lot of people do not understand booking the measure of registering. The patients who understand this mostly think that made an appointment to register to start just now, also have a lot problems that can't be solved specifically. A patient says, reservation methods of every hospital are different, if transfer from one hospital to another, the electronic information of making an appointment can't be transferred at the same time, it is inconvenient. The reporter knows from Shenyang Municipal Health Bureau, every tertiary hospital in Shenyang offers various systems to book and register according to the regulation of Ministry of Public Health by oneself, not arranging in unison, so there are their own reservation systems in each hospital, the technological platform has nothing in common with each other. If want to book registering and does not become a mere formality, or should set up a technological platform which every large hospitals shares finally.


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