Cake quality guarantee period for fermented glutinous rice of Wal-Mart is queried self-contradictorily

Cake quality guarantee period for fermented glutinous rice of Wal-Mart is queried self-contradictorily
Cake quality guarantee period for fermented glutinous rice of Wal-Mart is queried self-contradictorily
News of December 15 of www.eastday.com: According to " Evening News ", a few days ago, the gentleman complain to reader's hot line of this newspaper that not, the fermented glutinous rice cake which the Pu 's of Wal-Mart supermarket peach sold, quality guarantee period when its packaging is had is and self-contradictory in target quality guarantee period on the exhibition cupboard, queried by customer. However, after the customer queries this, the sales assistant is out of patience to explain and deal carefully with. According to the intersection of gentleman and introduction, will it be will it be pm about 7:00 12 this month, he buy the goods in peach of Wal-Mart supermarket the Pu 's, while passing by the food counter, the sales assistant shouts " the fermented glutinous rice cake gives a discount " ,Because not the gentleman like eating some wheaten food usually, then buy the fermented glutinous rice cake in this cupboard. The plastic bag types and forms and types the bar code again on the spot, it is produced on the same day that the bar code reveals, from quality guarantee period to the 14th, it is 2 days in quality guarantee period, but is writing clearly on the food counter, quality guarantee period of this kind of fermented glutinous rice cake is only one day. After not the gentleman query this, but sales assistant does not let gentlemen ask leaders. Gentleman very difficult to accept he see one look like lady of person in charge, deal with some thing gate to the intersection of sales assistant and such answer, wait for this lady to be slightly empty, putting forward on going forward want the person in charge of the supermarket to explain and deal with this, and propose such a cake can't continue selling any more. The lady bring immediately gentleman get counter look over, see situation really until Mr. speak. Not the gentleman think, this lady should be " leader " in sales assistant's mouth ,As to this, this lady has not declined, but not solved this either. Not gentleman and that lady have got back to the counter again, but the waiter still speaks resorting to sophistry is because of the responsibility for the bar code machine. A male customer's attitude toward sales assistant can not be seen either, pick up a pack of fermented glutinous rice cake and demand to buy as the evidence, but is grabed back by the sales assistant, both sides have quarrelled over. That lady sees there are many people that surrounds and watches, just let the sales assistant put the fermented glutinous rice cake away. Yesterday, reader's hot line of this newspaper and customer service manager on duty of the Pu 's of Wal-Mart supermarket peach obtained and got in touch, she says that day was not that she was on duty, did not find out about the situation, will go to the relevant department to verify this at once, answer again. Yesterday afternoon, customer service managers on duty of the Pu 's of peach offered the reply this: Through investigating, really this happens at 12th night, it was the cupboard staff member of the exhibition that stuck the label in quality guarantee period by mistake, also pay no attention to checking and checking. Quality guarantee period of fermented glutinous rice cake is accurate according to the bar code on the goods, the fermented glutinous rice cake is the quality guarantee periods of 2 days. The supermarket shows and criticizes and educates to the personnel on the post, stop the similar problem to happen. That lady whom the gentleman mentioned, actually promotion of the millet cake person, it is not a person in charge, should not treat customers with such an attitude, the company has already let her withdraw from the arena. The customer service manager says, find one's own mistake expresses thanks in time as to the customer at the same time, this bring inconvenience to customer really, will as soon as possible until Mr. link up further, deal carefully with this. Source www.eastday.com)


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