Monday, August 27, 2012

Jiangxi: The hospital makes an appointment and registers and meets coldly 80% of the citizens say uncomfortably

Jiangxi: The hospital makes an appointment and registers and meets coldly 80% of the citizens say uncomfortably
Jiangxi: The hospital makes an appointment and registers and meets coldly 80% of the citizens say uncomfortably
Recently, the intersection of province and department of public health give notice, our province the intersection of hygiene and system pursue at the network, reserve by phone the measure of handy service for the people registered in the intersection of the whole province and above- second -class hospital, difficult problem of diagnosing the illness in order to relieve a patient. Can be attached to number through a telephone, this is really a good news. However, the reporter finds, many citizens have different views on this news through the investigation. It is difficult for the majority not to needn't run errands in old habit to change, needn't line up, who does not like this kind save time in registered letter way to save effort? But the reporter interviews to know, see the doctor to hospitals to line up to register, has already become mostly middle-aged and old citizens' habit. House live Xiao the intersection of Taiwan and Mr. Lu of community Jin claim, " make an appointment by telephone to register, in case oneself is in a hurry or a doctor is suddenly busy, that much trouble. " Uncle Zhang lining up to register in a hospital says, he thinks he goes to the hospital to register more steady and surely in person. Most citizens say, seem swift to register to make an appointment, but is afraid the parameter exists in its course. Some old citizens still show, register network general knowledge needing to be sure on the net, it is very inconvenient to use. In the citizens giving an interview, nearly 80% of the people say will not phone or the network makes an appointment and registers, only a few young people express and phone or the network makes an appointment in the way to register and can be accepted. Sequence call of the hospital very much " The cold " In the afternoon of yesterday, the reporter knew in many hospitals, as far back as 2004, our city began to encourage the hospital to make an appointment and register. At that time, some hospitals had already pursued and reserved by phone registering. Having pursued and reserved by phone 10 hospitals registered, it only remains two hospitals that this business exists now. City first hospital one king whether staff member say, institute these has for a long time started and reserved by phone and registered the system of going to a doctor. "It is actually few that can make to patients that reserve by phone. " This staff member says, taking this year as an example, from January to the present, reserve by phone less than 300 patients of successful patient, an average daily person, and about 1000 people on average of clinic amount of every day of hospital. That is to say, making an appointment amount is 1�� of less than clinic quantity. Make an appointment and register and adopt the system of real name Register in making an appointment " Non- very popular " Question,Municipal Health Bureau relevant say staff member pieces of things new developing when registering this kind by waying, just as paying by credit card and consuming through being accepted gradually for a long time, it needs to pass one too to make an appointment and register " Break-in period " ,Could be approved by citizens gradually. Notify requiring, the above- second -class hospital of the whole province yes the development clinic makes an appointment and registers actively according to the department of public health of the province, and announce corresponding contact details. In view of worry of citizen, notify, point out the hospital make an appointment, register, should face all the public, adopt the system of real name while making an appointment. All medical organizations make an appointment and register, charge according to the fixed price and can't collect any additional expense from the patient again. In addition, once make an appointment and register successfully, the hospital must offer the clinic service according to the content of appointment, the patient must go to the hospital to appoint the department or doctor to go to a doctor as scheduled. If one party meets the special circumstances, the one that can't be fulfilled and made an appointment, should contact the other side in time, so as not to waste resources. (reporter Liu Bin)


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